About us

About Us

Tool Shop Store

At Tool Shop Store we pride ourselves in providing our valued customers an impressive range of branded tools and accessories from industry leading manufacturers. Our website has expanded rapidly and is now a firm favourite with both Australian trades’ people and the DIY home handyman. We value our customer and pledge service above all with our huge choice of products and great prices. We strive to bring the best online shopping experience we can. Although our products come from leading branded manufacturers throughout the world, Tool Shop Store is 100% Australian. ! So we hope you enjoy your shopping experience while you browse our diverse and extensive of over 25,000 products for your building, home improvement, storage, security and gardening needs.

Our Product Range

We are constantly updating and broadening our range of tools, accessories, work wear and more to ensure we always have the latest products with great deals and offers all year round! Our selection has been carefully chosen with both the professional and DIYer in mind, so no matter what the job we are sure to have the right tool for you – and at a price you’ll love!

To ensure our prices are always the best they can be we focus on building great relationships with reliable and trustworthy suppliers and manufacturers, while continually checking our prices to stay competitive. Our team of experienced buyers ensure that new innovations arrive on site in a timely manner however if there’s anything you feel we’re missing or a range you’d love to see on the site that we don’t currently stock then drop us a line as we’d be more than happy to accommodate new requirements.

Our Service

We are committed to providing an excellent customer experience – listening to feedback and analysing our customer journeys, allowing us to fine tune our operations for maximum customer satisfaction.

We are constantly optimising our website to try and make the online experience as convenient and as efficient as possible as well as keeping our product range current and up to date.

Our buyers and customer services team are experienced in the home improvement and DIY markets and can assist with product selection if necessary or a helpful second opinion if required. So whether you need advice or want to pass on your comments or feedback to us please don’t hesitate to get in touch plus stay up to date with latest offers and deals via the Big Red Toolbox AU newsletter.

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